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Inventory Management…
The Government Services Administration (GSA)
has mandated that all federal agencies and departments undergo
a comprehensive inventory assessment and validation of their
telecommunications and network services.
However most of the agencies lack the internal
resources necessary to validate and track organization-wide
telecommunications inventory as mandated. This lack of resources
is also affecting the ability of these agencies to respond to
the growing demand for greater control of their annual voice,
data, and wireless expenses.
“Agencies must describe and identify
the functional characteristics, capabilities, and interconnections
of the hardware, software, and telecommunications”
OMB CIRCULAR NO. A-130 – Management
of Federal Information Resources
3-DO’s inventory management process
starts with a compilation of all the contracted services for
voice, data, and wireless services (telephone lines, trunks,
circuits, long distance, toll-free 800 & specialized services
such as frame relay, VPN, access services, wireless, satellite
transponders, etc.)
to create a one-shot in time of the inventory footprint for
the entire organization. Product costs by supplier are assigned
to provide a complete services cost structure. The “equipment
and service record” inventory is organized by location,
wireline and wireless service account, product, contract, providing
quick references to any level of details.
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Once this initial inventory is built, every
time a line or circuit is added or decommissioned, the inventory
is automatically updated with the new cost structure. The impact
and accuracy of any Move Add and Change (MAC)
on the invoices can be verified on the monthly invoices and thus
drastically reduce the time spent in bills verification.
The benefits of 3-DO inventory management is
best illustrated in the rapidly expanding area of wireless deployments.
Cell phone orders, change in plans, introduction of new features,
billing and disconnect processes are daily necessary tasks to
support the requirements of wireless networks and associated devices
from cell phones, Blackberries, pagers, and even data wireless
cards.
The above issues demand the use of automated
tools (software) that provides a comprehensive inventory of circuits,
services, equipment, and users at any point in time. Based on
this complete and accurate inventory, government agencies can
then efficiently, and accurately, order and provision telecommunications
services, allocate costs, and automate the process of receiving,
auditing and paying telecommunications invoices.
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